You must announce that you regret your purchase. The message should be sent to us at info@skillsocks.com. In your message, your name, your address, e-mail address, the order number and which goods the return applies to must be clearly stated.
You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.
You are responsible for return shipping, delivery and condition of the products upon return. The products should therefore be sent well packaged and in their original packaging.
For the right of withdrawal to apply, the socks must be unused and the packaging unbroken.
From the refund amount, we reserve the right to deduct an amount corresponding to the reduction in value compared to the original value of the product in the case of a used or damaged product.
5.2The right of withdrawal does not apply if:
Products that have been sealed (sealed) for health or hygiene reasons and where the seal (sealing) has been broken by you. This applies in particular, but not exclusively, to SkillSocks and Snood.
Products that have the character of sealed sound or image recording and where the seal has been broken by you.
Custom-made product, which has been tailored especially for you or has a clear personal touch according to your wishes.
Services that have been completed and where you have expressly consented to the commencement of the service without right of withdrawal.
Goods that can quickly deteriorate, for example food.
Loose numbers of newspapers or magazines.
Fast delivery
We usually deliver within 5-7 working days internationally.
Serious customer support
Our skilled customer support is ready to help you before, during and after your purchase.
Secure payment methods
We offer safe and flexible payment methods, such as Klarna and Shop Pay.
Products used by professionals
Our products have been used by football professionals in leagues such as Serie A as well as in major championships such as the European Football Championship.
